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We are committed to the highest level of services in our community. As such, we would appreciate if you could take a moment to complete the following questionnaire. All feedback we receive will be used to improve our quality of service.

My initial contact with the funeral home left me feeling (check applicable boxes)

Confident
Relieved
Unsure
Apprehensive
Worried

Where did you find the funeral home's phone number or e-mail address? (check applicable boxes)

Yellow pages
White pages
Newspapers
Internet
Others :

What was your reason for choosing our funeral home? (check applicable boxes)

Reputation
Prior services
Reference
Others :

Was the staff courteous ? Yes No

Comments:

The following describes my Funeral Director (check applicable boxes)

Helpful
Friendly
Considerate
Easy to talk with
Kind
Pushy
Rude
Inconsiderate
Pressures me
Unkind

Comments:

My Funeral Director explained the funeral service options well?
Yes No

Comments:

Was the funeral service provided to your satisfaction? Yes No

Comments:

What could we have done differently ?

Would you like to receive information about funeral pre-planning ? Yes No

Name (optionnal):
Email :
Address
Phone number
City
Additional Comments/Suggestions

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Salon Funéraire Familial Berthiaume Family Funeral Home Inc. 416, McGill Street, Hawkesbury, Ontario, K6A1R2 BE 1579, Administrator Jean-René Berthiaume © 2026 . All Rights Reserved. Salon funéraire familial Berthiaume.